Privacy Policy for Prism Sound Events (Pty) Ltd

1. Introduction

At Prism Sound Events (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is processed securely and in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our company or use our services.

2. Purpose

The purpose of this policy is to be transparent about how we handle your personal information and to assure you that your data is treated with the highest level of care and responsibility.

3. Scope

This Privacy Policy applies to all clients, service providers, contractors, employees, and third parties who provide or process personal information on behalf of Prism Sound Events. Personal information includes, but is not limited to, names, contact details, event details, and payment information.

4. Information We Collect

We may collect the following types of personal information:

Identifiable information (e.g., names, ID numbers where required for contracts)
Contact details (e.g., phone numbers, email addresses, physical addresses)
Event-related details (e.g., venue information, date and time of your event, service requirements)
Financial information (e.g., payment details and invoices)
Marketing preferences and feedback

5. Responsibilities

Management: Our Information Officer and designated managers are responsible for ensuring compliance with this policy.

Employees & Contractors: All individuals working with Prism Sound Events must handle personal data lawfully, fairly, and transparently, in line with POPIA.

IT & Administration: Responsible for implementing security and administrative measures to protect your data.

6. Data Processing Principles

We adhere to the following principles when processing personal information:

Lawfulness, Fairness, and Transparency: We process personal data lawfully and transparently, obtaining consent where required.
Data Minimization: We collect only the information necessary for event bookings, contracts, and legitimate business purposes.
Accuracy: We take steps to ensure your information is accurate and up to date.
Storage Limitation: We retain your information only as long as needed for service delivery, legal, or regulatory purposes.
Integrity and Confidentiality: We apply security measures to protect your data from unauthorized access or misuse.
Accountability: We document compliance with POPIA and review our practices regularly.

7. Secure Handling of Data

To protect your personal information, we implement the following safeguards:

Secure Systems: Use of password-protected databases and secure storage systems.
Access Control: Personal information is only accessible to authorized personnel.
Data Transmission: Secure communication methods are used where possible (e.g., encrypted emails, secure payment systems).
Data Disposal: Information no longer needed is securely deleted or destroyed.

8. Data Breach Management

In the event of a data breach, Prism Sound Events will: